MANAGING WORKFORCE DIVERSITY IN MULTICULTURAL ORGANIZATIONS

SOME OBSERVATIONS

  • Prof. Dr. Arshad Syed Karim
  • Prof. Dr. Abdul Rahman Zaki
  • Ms. Hina Mubeen
Keywords: Workforce diversity, multiculturalism, soft skills, organizational communication, diversity awareness, intercultural competence.

Abstract

In today’s global economy, attaining organizational goals has become a big challenge due to increasing workforce diversity. Thus, it has become vital to analyze workplace diversity as an integral part of any organization and make it an essential instrument for achieving financial targets and overall organizational success. Technical competence and cognitive abilities of a manager merely suffice the need of managing such workplace. In order to manage an organization with diversified workforce, it is incumbent upon managers to possess effective soft skills like communication, listening, leadership, emotional intelligence, diversity awareness, intercultural competence etc.

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Author Biographies

Prof. Dr. Arshad Syed Karim

Dean, Faculty of Management Sciences and Director, Quality Enhancement Cell at the Sir Syed University of Engineering and Technology, Karachi.

Prof. Dr. Abdul Rahman Zaki

Ex-Chairman at the Karachi University Business School, University of Karachi.

Ms. Hina Mubeen

Assistant Professor at the Management Sciences Department, DHA Suffa University, Karachi.

Published
2019-01-21
How to Cite
Syed Karim, P. D. A., Zaki, P. D. A. R., & Mubeen, M. H. (2019). MANAGING WORKFORCE DIVERSITY IN MULTICULTURAL ORGANIZATIONS. Journal of European Studies, 35(1), 79-91. Retrieved from http://ojs.asce-uok.edu.pk/index.php/JES/article/view/176